To return a shoe purchased online for exchange or refund, simply return your purchase with a copy of your receipt within 14 days.  Shoes must be in original condition in their box. Post through Australia Post to:

Peter Sheppard Footwear Mail Order
4 William Street,
Cremorne, Victoria 3121. 

Please be sure to indicate your reason for return in writing.  For your protection, we advise that you send by registered post.

We are unable to offer a refund or an exchange on any handbags, accessories or sale items, unless the item is faulty.