Thursday 10 June Update
Our Melbourne store reopens on Friday 11 June.
The safety and wellbeing of our staff and community comes first which is why:
- It is necessary for all customers to check in when they visit. For those without smartphones to use the QR code, we will check you in manually.
- A 1 person per 4sqm rule applies (fortunately, the size of our store still allows for a fair few customers!)
- Only customers within 25km radius of the CBD can visit the store. Fear not, as we have complimentary shipping on all online orders and an army of staff preparing dispatching orders.
- Masks are mandatory inside unless you have an exemption.
For any enquiries please call 1800 335 187 or email us.
We have made some adjustments in store to ensure we can continue to offer a safe in store shopping experience.
The maximum number of people (including staff) allowed in our stores at any one time is:
- Melbourne: 50
- Sydney: 50
- Brisbane: 20
DISPOSABLE MASKS, GLOVES & STOCKINGS
We have disposable masks, gloves and stockings for our customers to wear while shopping in store. Face coverings are currently mandatory inside our stores in Melbourne unless you have a medical exemption. Face masks are recommended in our Brisbane and Sydney stores. This advice is subject to change in each state and we will endeavour to communicate any changes with our customers as soon as possible.
Please help us enforce a safe social-distance. Keep 1.5m away from staff (unless you give permission to be fitted) and other customers at all times when you shop in store.
STOP THE SPREAD
Please do not enter any of our stores if you have travelled overseas in the past 14 days, have been in close contact with someone who has been diagnosed with COVID-19 or you are experiencing symptoms such as a fever, coughing, a sore throat or shortness of breath. Staff have the right to refuse to fit you should they deem you unwell.
TAP & GO
Please refrain from using cash. If possible, please tap and go with your card when making a purchase.
We have increased the frequency and intensity of our already vigilant cleaning practices. Our staff have been fully briefed on the guidelines provided by the Government. All hand rails, display units, benches, phones, keyboards, pin pads and brannocks will be cleaned and gloves will be available for staff and customers.
Should you have any enquiries please do not hesitate to contact our customer service team.