In light of COVID-19, we have made some adjustments in store to ensure we can continue to offer a safe in store shopping experience.
REDUCED HOURS & CAPACITY
Please visit the stores page for more information. To ensure we meet the 4sqm per person legislative requirement, the maximum number of people (including staff) allowed in our stores at any one time is
- Melbourne: 50
- Sydney: 50
- Brisbane: 20
DISPOSABLE MASKS, GLOVES & STOCKINGS
We have disposable masks, gloves and stockings for our customers to wear while shopping in store. Face coverings are currently mandatory inside our stores in Melbourne, Sydney and Brisbane unless you have a medical exemption. This advice is subject to change in each state and we will endeavour to communicate any changes with our customers as soon as possible.
Please help us enforce a safe social-distance. Keep 1.5m away from staff (unless you give permission to be fitted) and other customers at all times when you shop in store.
STOP THE SPREAD
Please do not enter any of our stores if you have travelled overseas in the past 14 days, have been in close contact with someone who has been diagnosed with COVID-19 or you are experiencing symptoms such as a fever, coughing, a sore throat or shortness of breath. Staff have the right to refuse to fit you should they deem you unwell.
TAP & GO
Please refrain from using cash. If possible, please tap and go with your card when making a purchase.
We have increased the frequency and intensity of our already vigilant cleaning practices. Our staff have been fully briefed on the guidelines provided by the Government. All hand rails, display units, benches, phones, keyboards, pin pads and brannocks will be cleaned and gloves will be available for staff and customers.
Should you have any enquiries please do not hesitate to contact our customer service team.