Let us help you find the fit that's right for you
We have sizes and widths to suit all foot shapes. Sizing may vary slightly between style and type of footwear. If you have any queries please call our customer service team.
|W AUS / US
HOW DO I FIND MY SIZE?
If you’re unsure on your size while shopping, a size guide is available on all product pages. You can also find the size guide by clicking the ‘get the perfect fit’ button in the very top left of our website.
We carry brands that are available in UK, AUS (US equivalent) and EU sizes, so when selecting your size and width please take careful note of the size you are selecting. It is important to note that sizes and widths vary across brands so the sizing guide should be used as a guide only.
WHAT IS THE DIFFERENCE BETWEEN SIZES AND WIDTHS?
We carry footwear in Australian sizes 4-12. There is approximately 4mm between half-size increments.
We carry footwear in widths AA, B, C, D and E - 4E. AA is the narrowest width while 4E is the widest. There is approximately 6.3mm difference between widths.
We remind you that sizes to vary from brand to brand so please select your size and width carefully.
TIPS ON GETTING THE RIGHT FIT
If you are shopping online, use our sizing guide to measure your foot with a tape measure. Taking time to properly measure your foot will save time later if you order the wrong size! If you are shopping in store, our staff take the time to properly measure both your feet using a Brannock device.
When browsing for new shoes, look for toe shapes that will suit the shape of your feet.
Consider the socks and stockings you will be wearing and allow for some extra space. If you have orthotics, consider these too.
Once your shoes arrive, try them on at the end of the day, take a walk around the house (on carpet to avoid marking the soles) and do not assume your shoes will loosen if they’re too tight. If you believe you have ordered the wrong size or width, please contact us.
NEED FURTHER ASSISTANCE?
If you require further assistance when choosing your size and width, we are here to help. You can contact our customer service team by emailing email@example.com, calling 1800 335 187 or using our live chat function between 9am – 5pm AEST.