1. Peter Sheppard Footwear as operated by Peter Sheppard Footwear Pty Ltd. (hereinafter "Peter Sheppard", ‘Peter Sheppard Footwear”, "we", "our", "us") respects the privacy rights of its online visitors (“you”, “your”, “yours”) and recognises the importance of protecting the information collected about them. Peter Sheppard Footwear has adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide to us.

2. If you are under 18, you must inform a parent or guardian about Peter Sheppard Footwear’s Privacy Policy and Terms and Conditions and they must consent to the Privacy Policy and Terms and Conditions before registering with Peter Sheppard Footwear or placing an order with Peter Sheppard Footwear.

3. Peter Sheppard Footwear to enable you to be fully informed of our Privacy Policies provides the following information. By visiting www.petersheppard.com.au you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.
If you do not agree with this Privacy Policy and/or the Terms and Conditions, please do not further access and/or use the website.

4. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link. Peter Sheppard Footwear is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

WHAT INFORMATION DO WE COLLECT FROM YOU AND HOW?

5. Peter Sheppard Footwear collects personal information in several ways when you place an order, take part in competitions, promotions and/or other activities in which you are requested to provide this information.

6. When an order is placed with Peter Sheppard Footwear, we need to hold personal information including your name, address email address, phone numbers, shipping and credit card billing address(es) so that we can process and fulfil your order.

7. Additionally, we may also obtain information as a result of authentication or identity checks. If you wish to be included on our mailing list, we will ask you to give us your prior authorisation. Similarly, when you visit our website, we will collect the data known as “clickstreams”(server address, domain name, etc). This information, combined with details you have provided us with enables us to customise your next visits better. Your personal information is only retained for a period reasonably necessary to meet the purposes for which it is collected.

HOW THIS INFORMATION MAY BE USED?

8. Peter Sheppard Footwear may use your personal information for the processing of orders and payment. We will also use your details to fulfil and deliver your orders and manage your account.

9. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

10. Your personal information provided for the purposes of processing and delivery of your order will be used according to the provisions of the Terms & Conditions.

11. We may use your information for organising events, drawing up statistics or other website functions as well as for providing you with the services available on the website.

12. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also disclose your information in response to a valid, legally compliant request by a competent authority or in response to a court order or otherwise in compliance with any applicable law, regulation, legal process or enforceable governmental request or other statutory requirement; to enforce the Terms & Conditions. including the investigation of potential violations thereof; to detect, prevent or otherwise address fraud, security or technical issues; or to protect against imminent harm to the rights and property of Peter Sheppard Footwear.

13. We may also use your personal information to send you information and materials by e-mail and/or SMS, including product details and special offers and newsletters that we consider may be of interest to you. These may either be related to our products or those of our trading partners and/or Licensees. This information will only be sent to you if you have given us your specific prior authorisation.

Mobile Terms of Service

The Peter Sheppard Footwear mobile message service (the "Service") is operated by Peter Sheppard Footwear (“Peter Sheppard Footwear”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Peter Sheppard Footwear’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Peter Sheppard Footwear through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Peter Sheppard Footwear. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to PSFootwear or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Peter Sheppard Footwear mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to PSFootwear or email direct@petersheppard.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

14. In addition we may use your personal information for analysing the visits to the website and determining the individual and overall interests of visitors to the website. This provides us with information that enables us to improve the products, services, functions, promotions that may be of most interest to you and the design of the website to better meet our visitors’ needs.

15. Furthermore, we also collect your personal details through the different forms contained on the website, so that you can process cancellations, returns and/or exchanges in relation to products purchased from Peter Sheppard Footwear, and in order for us to be able to reply to your queries, to send you our newsletter, to deal with your claims and if requested and authorised by you, to include you in the recruitment processes organised by Peter Sheppard Footwear to work in its offices or stores.

16. Finally, you are hereby informed that if you fill in the form to join the Peter Sheppard Footwear VIP Newsletter, your personal details will be used to send you details of our products and any other matters of interest related to Peter Sheppard Footwear You are also informed that we may send you surveys for the purpose of improving our services.

OPT-IN PROVISION

17. When you register, we will provide a link to the Privacy Policy and consent button for the collection of personal data. In addition you will be given the option to an opt-in of subscribing to our regular VIP newsletter that will be sent by email to you with respect to new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about Peter Sheppard Footwear, our subsidiaries or selected business partners; and/or one-off marketing promotions from us.

18. At all times, you can unsubscribe out of any service or update to which you have subscribed. Any e-mail or newsletter, which we send will contain an easy automatic, unsubscribe link so that you can opt-out.

PROTECTION OF INFORMATION

19. We use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.

20. To guarantee the security of your details we have set in place a series of security measures and safeguards. Your personal details are stored on secure networks that may only be accessed by a limited number of persons holding special access rights and who undertake to respect and maintain the confidential nature of this information.

21. In addition we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.

22. Despite these measures, whenever you provide your personal details on the Internet, there is a risk that this information may be intercepted and used by third persons whom we are unable to control. Although Peter Sheppard Footwear makes every effort to protect your personal details and privacy, we are unable to guarantee the security of this information which you make available over the Internet at your own risk.

THIRD PARTIES

23. Your details may be transferred to partners that host our websites and third parties who assist us in the design and use of the website, or provide us with services or analyse data collected. These third parties will use the data for the purposes of carrying out the tasks described above, and undertake to respect and maintain the personal details when required to do so by law.

24. In addition your details may be transferred to companies that form part of our group (if you would like further information about these companies, please click here) and for the purposes described earlier in this Privacy Policy; if you do not want to receive information from these companies, please send us an e-mail to
headoffice@petersheppard.com.au.

25. Other than in these cases, we do not sell, trade or transfer your personal details in any form to third parties without first obtaining your consent in writing in a hard copy or electronically and in accordance with the data protection legislation currently in effect.

HYPERLINKS

26. We may include hyperlinks on this website to other websites or resources operated by third parties other than Peter Sheppard Footwear, including advertisers.

27. Peter Sheppard Footwear has not reviewed all of these websites linked to this website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

REVIEWING, EDITING AND DELETING YOUR DATA [OPT-OUT PROVISION]

28. Under the terms of the applicable data protection rules and legislation you are entitled to inspect, correct and/or delete any personal data concerning you, as well as to revoke your consent to receive information about promotions and other matters of interest related to Peter Sheppard Footwear, at any time.

29. To this end you may address a request for such inspection, correction, deletion and/or objection to Peter Sheppard Footwear Att.: Website Store, Level 2, 267 Collins Street, Melbourne, Victoria, 3000
OR
by e-mail at the following address: headoffice@petersheppard.com.au
OR
by clicking any function which may appear on the webpage to this effect.

30. To allow, know, block or delete the installed cookies on your computer, you can do it by changing your setting options on your computer’s browser. For example, you can find the information on how to do it with each browser by clicking on the following links:
Firefox here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Chrome here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer here: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari here: http://support.apple.com/kb/ph5042
Opera here: http://help.opera.com/Windows/11.50/es-ES/cookies.html

CHANGES TO THE PRIVACY POLICY

31. Peter Sheppard Footwear reserves the rights to amend, modify and/or replace all or part of this website and the information and materials contained on it, as well as this Privacy Policy. Please check this Privacy Policy periodically for changes or modifications.

NO WAIVER

32. In case Peter Sheppard Footwear does not enforce any of the provisions set forth above, this will not be understood in any manner as a waiver to such provisions.

Peter Sheppard Footwear, August 2017